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Why Your Customers’ In-Store Experience Is Crucial

A customer’s in-store experience is crucial to the success of any retail store. According to the National Retail Federation, 28% of home improvement shoppers say that word-of-mouth is the thing that influences them the most when it comes to deciding to make a purchase from a particular store. Word-of-mouth in today’s world means how a [...]

By | 2018-02-16T14:24:53+00:00 February 16th, 2018|Blog|Comments Off on Why Your Customers’ In-Store Experience Is Crucial

Why Employee Training Should Be A Top Priority

Employee training is a vital part of any retail operation, whether for corporate big-box stores or for small independent stores. Unfortunately, many small retailers view employee training as an unnecessary expense that can be overlooked in favor of “on-the-job” training. Of course, on-the-job training is an important part of any employee’s training process. Real world [...]

By | 2018-01-25T14:18:22+00:00 January 26th, 2018|Blog|Comments Off on Why Employee Training Should Be A Top Priority