Posted by: Diane Capuano
New Benjamin Moore CEO and President Robert S. (Bob) Merritt identified “rebuilding relationships within the independent retailer system” as the company’s top priority.
“Right now, we’re focused on re-establishing some credibility that we had lost within the retailer network,” said Merritt, who comes to Benjamin Moore after a successful three-decade career as an executive in the restaurant and food preparation and distribution industries. He took the helm of the Montvale, N.J.-based paint manufacturer in early June following the abrupt dismissal of predecessor Denis Abrams.
In a 30-minute telephone interview with Paint & Decorating Retailer magazine on Aug. 7, Merritt acknowledged that the company needed to “take a good hard look” at past decisions that were viewed by the Benjamin Moore’s independent retailer network in a negative manner. (more…)